A whole team, working for your business

An accountant, a zakat & tax officer, customer service, marketing, strategy and a business network, led by a manager. They know the Saudi market and prepare the work every day. You review and approve.

Your data stays in Saudi Arabia, and nothing goes out in your name without your approval.

Meet your team

Pick the departments you need. Each AI employee works on your real data and learns your business from its profile and from your edits.

AI manager

Brings every department together, lines up today's priorities in the action center, and answers any question about your business from your numbers.

“How did this month's profit compare with last month?” You get the figure, plus what pushed it up and what pulled it down.

Accountant

Revenue and expenses month by month, your activity's fixed costs and when they fall due, bank matching, and invoices read from photos.

Example of its workA new electricity bill read from a photo and added to the branch's expenses.

Zakat & tax

Prepares your VAT and zakat returns from your data and separates purchases with tax invoices from those without. You review and file yourself.

Example of its workPurchases with no VAT number set aside so they don't count in the return.

Customer service

Reads reviews and messages and drafts replies in your voice, with your real prices. Nothing is sent until you approve.

Example of its workA reply to a 3-star review that apologises for the wait and invites them back.

Marketing

A content calendar and post copy built on analysis of your competitors and successful businesses in and beyond the Gulf, around Saudi seasons.

Example of its workA National Day post idea based on the best-performing post in your activity.

Strategy

Profit by product or service, where you win and where you lose, your competitors, and practical recommendations.

Example of its workA best-seller with a thin margin, and a suggested price change.

Business network

Your suppliers and partners in one place, and chances to work with other businesses in your city.

Example of its workA second supplier for the same item in your city. Ask them for a quote?

Sections that fit your business

Before your platform opens we ask about your activity, and the sections that suit it appear.

My team

For businesses with staff

Staff files, alerts before iqamas, health certificates and insurance expire, lateness and absence, and monthly payroll paid with proof.

IqamaExpires in 5 days
Health certificateIn 24 days
This month's payrollReady to approve

My properties

For landlords and leasing offices

Each building drawn floor by floor with every unit coloured, plus leases, instalment dates and reminders.

PaidDue soonOverdueVacant

How it works

  1. 1

    Connect or upload

    Upload the sales report from your system as it is, or snap a photo of an invoice. Rafid recognises the columns itself.

  2. 2

    Your team gets to work

    It analyses your sales and costs, prepares returns, replies, posts and alerts, and puts what matters first.

  3. 3

    You review and approve

    Everything that goes out in your name waits for your approval, and every approval records who and when.

Works with the systems you already use

Upload sales and expense reports from any system. Live connections with the most popular Saudi systems are coming soon.

Point-of-sale systemsDaily sales by item
Online storesOrders and sales
Accounting softwareInvoices and expenses
Bank statementsTransaction matching

Built for your activity

Each activity starts with its real fixed costs in the Saudi market, from rent and electricity to GOSI, iqamas and municipal licences.

Restaurants & cafés Gyms Shops Online stores Salons & care Real estate & leasing Services

Your data is yours

Rafid is built from day one so your business's data stays under your control.

In the Kingdom

Customer data is stored in data centres inside Saudi Arabia, in line with the Personal Data Protection Law.

Fully isolated

Each business's data is isolated from every other at the database level.

With your approval

Nothing is replied, posted or sent in your business's name until you approve.

Read-only

We read your sales and invoices without changing anything in your systems, and never ask for your password.

No ID numbers

We don't store ID, iqama or card numbers, only what the work needs, such as a document's expiry date.

Staff permissions

Each staff member sees only the departments you choose, optionally limited to one branch.

Common questions

Does Rafid file my tax return for me?

No. Rafid prepares the return and its figures from your data; you review it, confirm responsibility, and file it yourself on the ZATCA portal.

My system isn't listed. Can I still use Rafid?

Yes. Download the sales report from your system as it is (Excel or CSV) and upload it. Rafid recognises the columns in Arabic or English, and you can upload daily at closing.

Are replies and posts sent automatically?

No. Every reply or post is a draft until you approve it.

How does the AI learn my business's style?

You fill in your business profile: what you sell and at what price, who your customers are, your policies, how you like to talk, and the questions customers keep asking. Every time you edit a draft reply, it learns from your edit.

Can my staff use Rafid?

Yes. Add them by mobile number and choose which departments they see, optionally for one branch. Anything you don't tick never appears for them.

How much does it cost?

A monthly subscription based on the plan that fits you and your number of branches. Register your interest and we'll send details.

Ready to meet your team?

We're opening Rafid to a limited number of businesses. Send us your business name, activity and city, and we'll be in touch.

Register interest